Policies and Procedures
Initial Appointment
Please arrive 15 minutes
prior to your scheduled appointment time to allow sufficient
time to complete all necessary paperwork.
Please bring
your referal, x-rays or any films you may have and be prepared
to make your co-pay/patient repsonsibility on the day of your
visit.
Billing Procedures:
Stanislaus
Orthopaedic and Sports Medicine Clinic participates is several
insurance plans. We also treat patient's insured through
Worker's Compensation, Medicare, Auto Insurance Plans, Third
Party Payers and all private insurance plans. Our billing
office submits insurance claims directly to the insurance
companies on behalf of our patients. Co-pays/patient
responsibility are due and collected by our receptionist on
the day of your visit. Patients who are insured through plans
that require a referral to a specialist must obtain their
referral prior to their visit in our office. Please feel free
to contact our office at (209) 572-3224 in you have any
questions.
Information Change:
Please
notify the receptionist or call our staff for any changes in:
address, phone number, insurance etc. To keep our records
current, you may be asked to complete new paperwork every six
months.
Medication Renewal:
Our physicians
will issue all original prescriptions for medication. Please
contact your pharmacy for any refill requests. Your pharmacy
will fax your request to our office for approval by our
physicians. Once your physician approves your refill request,
your pharmacy will be notified and your pharmacist will fill
your prescription.
Please allow 48 hours for your
prescription to be refilled.
After Hours Services:
Our "On Call Group" provides services after normal
business hours. Simply call our office at (209) 572-3224 and
our medical exchange will refer you to the orthopaedic
physician who is on call after hours. Medications will not be
issued or refilled after normal business hours.
Cast Care
- Keep your cast elevated above your heart to help reduce
swelling.
- Keep your cast dry!!
- Plaster Cast: A plaster cast takes 2 to 3 days to dry
and harden completely. Until then, don't stand on it or
rest it against any hard surface. If a plaster cast gets
wet it must be replaced.
- Synthetic Cast: A synthetic cast will be fully hard
and weight bearing within 20 minutes.
- DO NOT GET EITHER CAST WET!!
- Surround your cast with pillows to help keep you
comfortable while you rest and sleep.
- Do Not poke scratching objects into your cast. This can
cause injury or irritation to your skin. Resist the urge to
scratch and the itching feeling should go away by itself.
- If possible, wiggling fingers and toes may help improve
circulation, prevent swelling and aid healing.
- Contact your physician if you experience numbness,
tingling, and severe pain, swollen fingers or toes. Also
contact your physician if your cast persistently rubs and
causes pain or if you break or damage your cast.
Return to Top |